New: Generative AI Whitepaper for banks and insurers

Release 3.15

February 16, 2026

New Feature

A/B Testing for Recommendations

Admins can now run native A/B tests directly on the Word of Mouth Step. Configure multiple CTAs and recommendation messages to measure what drives the highest engagement and conversion — no third-party tools needed. Results are tracked within the platform, making it easier to optimize your most valuable conversion moment with confidence.

AB Test im Chatbuilder

Hintergrundoptionen im Chatbuilder

Additional Chatbot Background Options

Admins can now go beyond plain colors when customizing the chatbot background. Choose from fully customizable gradients based on brand colors or select background images to better match your brand identity.

Improvements

Which feature would you love to see next?

Share your wishes and ideas for new features with us. We’ll add them to our roadmap and ensure your suggestions flow directly into the further development of our product. Together, we are shaping the future of our word-of-mouth manager.

Request Feature

BUG FIXES

In our quest to make hypt the most reliable word-of-mouth sales engine, we fixed a number of major bugs on the platform this week. If you notice any issues, don't hesitate to report them.

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Turn every customer interaction into measurable growth