Feedback management and customer activation for banks built on trust

Leverage your strongest asset - your customers. Win new clients and gain valuable customer insights, all without tracking sensitive data.

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hypt scales revenue for banks worldwide

The Comprehensive Banking Solution

Customer Insights Through Daily Feedback and NPS

With our feedback tool, you collect valuable customer opinions daily - including NPS. This helps you understand your customers better, optimize the customer experience, and drive long-term success.

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Actively Strengthen Online Reputation

Activate satisfied customers for positive reviews on Google & Trustpilot while intercepting negative feedback early. This builds trust, especially in banking where negative reviews often dominate the narrative.

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Identify & Activate Happy Customers

Turn satisfied customers into advocates. At the perfect moment, they’ll share their experiences with your bank online or via messaging apps like WhatsApp.

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hypt in Practice - Banking Success Stories

26%

of all hypt users send at least one recommendation

64%

of all hypt users provide feedback

14%

of all hypt users leave a positive online review

Build on trust – engage your banking customers effectively

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Data Protection & Compliance

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Swiss banking secrecy standards
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No sensitive data collection
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Swiss cloud infrastruktur
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GDPR compliant

Harness the full potential of your customers with our Conversational Feedback Platform

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Real-time AI conversations

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One customer interaction, maximum benefit: Feedback, recommendations and online reviews

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Analyze, optimize and control results in real-time

Discover our Feedback Platform
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Use Cases - How Banks Use hypt

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Other Sectors: hypt Works Beyond Banking

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Insurances

Our insurance solution lets you listen to your customers and build lasting brand trust through their satisfaction.

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Other Industries

hypt works in multiple industries, driving feedback, recommendations, and positive online reviews.

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Turn every customer interaction into measurable growth

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