hypt Case Studies & Testimonials

Discover how companies are using the hypt Word-of-Mouth Manager to unlock the full potential of recommendations.

hypt scales revenue for global enterprises

Case studies

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Making service quality measurable internally & externally: How AKB is using hypt to strengthen its customer advice center based on data

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Milestone in the banking sector: How hypt is the first bank customer to support them on their way to customer enthusiasm

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Google rating correction with hypt: Helvetia Bern increases its Google rating from 2.7 to 4.3

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From feedback to progress: How BLKB increases customer satisfaction

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From feedback to reach: ImmoScout24 relies on the voice of the community

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How hypt turned ice cream fans into ambassadors — and gave Nuii 2024 a record year

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How the Lernwerktstatt Olten made their customer satisfaction visible with hypt — and thus won new participants

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Scale recommendations & digitally capture customer experience: How Igloo Village successfully used the 2024 winter season with hypt

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Hypt customer champions

We knew that our customers were satisfied — now you can finally see that on Google with a 4.5 rating. This brings us noticeably new customers.

Sereina Gasser
,
Deputy Head of Office

hypt plays a key role in implementing our vision ‘We inspire sustainably,’ providing us with valuable daily customer insights and numerous new clients — a true game-changer.

Marcel Oertle
,
Member of the Executive Board & Head of Retail Banking Department

Working with hypt was always extremely productive and effective thanks to their quick and straightforward approach. The project goals were exceeded in every respect. I can highly recommend hypt to all marketing and sales professionals.

Stephanie Van Vliet
,
Lead Customer Experience

With hypt, we successfully engage happy Rivella customers and give our new products significantly more attention. It’s fun to work with hypt!

Nicolas Hugentobler
,
Head Live Marketing

hypt has shown us that software integration can be quick and easy even in a larger company — thanks in part to the excellent support from the hypt team. An all-around impressive marketing innovation!

Thomas Rittiner
,
Team Lead Customer Interaction Business Management

We are very satisfied with hypt, the results achieved, and the extremely flexible and straightforward collaboration.

Leandro Zumstein
,
Marketing Manager

Feedback from hypt is an important part of our daily meetings and contributes to the continuous improvement of our consulting quality. It’s great to see how much digital word-of-mouth marketing we’ve already received for our advisory services.

Christian Röthlisberger
,
Sales Manager, Emmental Region

Google ratings in the insurance industry are very low across Switzerland. Thanks to hypt, we were able to improve our Google rating from 2.7 to 4.3 within just six months.

Adrian Schwaller
,
Sales Manager

With the increase of our Google rating from 3.7 to 4.4 stars, the excellent work of our team has not only been recognized internally but has also become publicly visible – this motivates us and builds trust with new customers.

Dominik Puck
,
Head of Customer Service Center
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