Feedback that uncovers what customers truly think

Traditional surveys ask what you want to know. Our AI conversations reveal what customers truly think. When feedback feels like a real conversation, customers tell you what really happened and what keeps them coming back.

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hypt scales revenue for enterprises worldwide

Customer Feedback That Delivers Real Value

Conversational AI – Discover what customers really think

Boost feedback rates and unlock deeper insights with smart, interactive chatbots – faster, more accurate, and more efficient than traditional surveys.

A snippet of the hypt chatbot conversation with an NPS survey, along with a snippet of a messenger message in which a company is recommended.
A snippet from the hypt dashboard showing the NPS analysis and the number of generated recommendations.

Live Measurement at All Touchpoints

Capture customer satisfaction in real-time at offline and digital touchpoints and compare them throughout the entire customer journey.

Turn feedback into growth opportunities

hypt identifies when your customers are ready to share their experiences, both with their network and online, and activates them to do so.

A snippet of the hypt chatbot conversation with an NPS survey, along with a section of a messenger message in which a company is recommended.

Customer feedback 3.0

40%

of all hypt users send at least one recommendation

70%

of all hypt users provide feedback

365d

feedback instead of once-yearly surveys

Turn Feedback Touchpoints Into Revenue Drivers

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Harness the full potential of your customers with our Conversational Feedback Platform

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Real-time AI conversations

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One customer interaction, maximum benefit: Feedback, recommendations and online reviews

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Analyze, optimize and control results in real-time

Discover our Feedback Platform
A snippet from the hypt Chatbuilder showing the hypt Word-of-Mouth Manager.

Real-time insights and alerts

Monitor your customer satisfaction in the dashboard, receive automated recommendations, and track your customers’ growth activation.

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Existing customers are your most valuable growth drivers

messages send between Lisa and Michael about recommending MoneyBank.

Happy customers spread the word

hypt identifies your happiest customers and automatically turns them into brand advocates.

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Online-Review Generator & Security

Get daily positive reviews, catch negative feedback before it spreads, and build a lasting online reputation.

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Turn every customer interaction into measurable growth

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