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Track customer satisfaction and NPS across every touchpoint with our CX tool, while stopping negative Word-of-Mouth before it goes viral.
hypt measures customer satisfaction for Customer Experience teams worldwide
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The CX Tool That Delivers Real-Time Intelligences
Monitor Analog and Digital Touchpoints
Keep customer satisfaction in view in real-time and use comprehensive evaluations and analytics to develop targeted Customer Experience strategies.
Determine NPS and Convert Directly Into Revenue
Don't just ask customers how likely they are to recommend your company (NPS) - generate actual recommendations that lead to more revenue.
Catch Negative Feedback Early
Use our Word-of-Mouth protection mechanism to intercept negative feedback early before it spreads. Get a second chance and turn dissatisfied customers into loyal advocates.
Activate Word-of-Mouth as a Core Part of Your CX Strategy Now
Unlock Your Customers' Potential with Our Word-of-Mouth Manager
Experience Word-of-Mouth Marketing on a new level
Activate customers at the peak of their experience
One customer interaction, maximum benefit: Feedback, recommendations and online reviews
Analyze, optimize and control results in real-time
Why CX experts love our tool
Customer Insights with Direct Revenue Impact
100% Customizable
Immediate Value Creation
Quick, Hassle-Free Setup
Analysis, Optimization and Scaling of Word-of-Mouth
Tracking Without Collecting Sensitive Data
Protection from Negative Word-of-Mouth
Real-Time Customer Insights
Offline and Digital Touchpoint Measurement
Increased Customer Retention
No Integrations Required
Hypothetical NPS & Effective Recommendations
Data Protection & Compliance
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Swiss banking secrecy standards
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No sensitive data collection
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Swiss cloud infrastruktur
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GDPR compliant
Word-of-Mouth Marketing - Value for Your Entire Organization
Marketing
Use our marketing tool for high-quality inbound leads, increased brand reputation, and valuable customer feedback.
Sales
Let your customers do the acquisition work. Win more customers and reach your sales goals with Word-of-Mouth Marketing.