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Use our customer experience tool to measure customer satisfaction and NPS at all touchpoints of your customer journey and prevent negative word-of-mouth from spreading online.
hypt measures customer satisfaction for customer experience teams worldwide
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The customer experience tool for up-to-date insights
Monitor analog and digital touchpoints
Keep an eye on customer satisfaction in real time and use comprehensive evaluations and analyses to develop targeted customer experience strategies.
Determine NPS and convert it directly into revenue
Don't just ask your customers how likely they would be to recommend your company (NPS), but generate real recommendations that lead to more sales.
Catch negative feedback early
Use our word of mouth protection mechanism to catch negative feedback early on before it spreads. Get a second chance and turn dissatisfied customers into loyal companions.
Activate Word-of-Mouth now as an integral part of your CX strategy
Unleash the potential of your customers with our word of mouth manager
Experience referral marketing on a new level
Activate customers at the peak of their experience
One customer interaction, maximum benefit: feedback, recommendations and online reviews
Analyze, optimize, and manage results in real time
Why CX experts love our tool
Customer insights with a direct impact on sales
100% customizable
Instant value creation
Quick, easy setup
Word-of-mouth analysis, optimization, and scaling
Tracking without collecting sensitive data
Protection against negative word-of-mouth
Customer insights in real time
Analog and digital touchpoint measurement
Increased customer loyalty
No integrations required
Hypothetical NPS & Effective Recommendations
Data Protection & Compliance
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Swiss banking secrecy standards
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No sensitive data collection
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Swiss cloud infrastruktur
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GDPR compliant
Referral marketing — added value for your entire company
Marketing
Use our marketing tool for high-quality inbound leads, increased brand reputation, and valuable customer feedback.
Sales
Let your customers do the acquisition work. Win more customers and reach your sales goals with Word-of-Mouth Marketing.